College Regulations

The College reserves the right to include or exclude any subjects from any programmes without prior notice. The other regulations binding a student are as follows:

Attendance: Students must attend classes listed on their timetables. The College does not recommend students for their examinations if their attendance falls below 80%. In the case of absence the College must be promptly informed. A medical certificate is required if the student has more than three days of consecutive absence owing to illness. Punctuality: Being late for classes is not only detrimental to the academic process of the late comer, but also disruptive for the entire class. Students arriving late may be marked absent. Persistent offenders may be suspended from the College. All full time students are expected to attend daytime classes for a minimum of 15 hours per week from Monday to Friday.

Books and Stationery:

The College provides students with the list of recommended textbooks and other relevant course materials. The textbook and other course material forming essential part of course work must be brought to classes by students. Students are expected to buy their own books and stationery.

Conduct:

Students are expected to conduct themselves responsibly on the College campus. Misconduct may result in suspension of the student from the College.

Appeal procedures:

Whitechapel College has a three-step appeal procedures as follows:

Appeal first to the person responsible for marking the piece of work. In this instance it will be the tutor concerned.

The next stage is to refer the grievance to the Principal to resolve. This could be done by arranging an appointment to discuss the issue face to face.

At this stage if the matter cannot be resolved then the next stage is to present the work to a committee consists of three members of the College. The three members will be principal, the chief executive and a lecturer nominated by the chief executive. This could be done on request of the student to put his/her grievance in writing and to address it to the principal. The issue will then be brought up to the committee. Should the issue be resolved, and then the student will be informed in writing of the result.

Payments by Cheques/Drafts:

Please note that a minimum of five clear working days has to be allowed for clearance of cheques drawn on UK banks and 14 days in case of foreign drafts.
A fee of £50.00 (Fifty Pounds) will be debited to the students account if the Bank returns a cheque or a UK draft unpaid. The fee will be £100.00 (One Hundred Pounds) in case of foreign drafts.

Tuition Fee Refund Procedure & Conditions:

The following table summarises the refund conditions.

(a) Tuition Fees are non-refundable if after the commencement of the course, the student stops attending or leaves the course before its completion. Also they are not refundable if the student is suspended from the College or in absent due to illness.

(b) Home students or students not requiring a student visa to enter or remain in the UK may claim a refund of the course fee paid (less an administrative charge of two hundred pounds) provided written notice of cancellation is received by the College at least two weeks before the commencement of the course. If notice is not received in time, one term's fee will be deducted before a refund is made.

(c) On the student's request and on the recommendation of the Department Head, the fees already paid may be transferred to the same course commencing at a later date.

(d) Students requiring a student visa to enter or remain in the UK may claim a refund of the tuition fees paid (less an administrative charge of one hundred pounds) only if their visa application has been refused and the College is informed prior to the commencement of the course. A copy of the refusal letter and a receipt for the fees paid must accompany the application for a refund along with original documents of the admission offered by the College. If the College is not informed of the refusal after the commencement of the course, one term's course fee will be deducted. After the commencement of any term, the tuition fees for that term are non-refundable. A visa refusal during the term entitles the student to a refund of the fees for subsequent terms only.

(e) Fees are refunded if for any reason the College is unable to provide the course.

(f) A minimum of four weeks is needed to process the refund after the receipt of the completed documentation.

(g) No interest is paid on a refund of any deposit.

(h) No refunds are due when students postpone the commencement of their course while in UK.

(i) The College Board of Directors reserves the right to amend refund policies. Refunds are made subject to the prior approval of the College Board of Directors.

(j) The College reserves the right to withdraw advertised courses for which insufficient number of students has enrolled and to close any class if low attendance makes it no longer viable.